Returns & Exchanges

At L'Élevage du Petit Mouré, we take pride in the quality of our products and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the product is unused and in resalable condition.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Receive Refund or Exchange

Once our team inspects the returned goods, we will process your refund to the original payment method or ship your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing